Applicable
to the following Lexmark printer models
Single
function: MS310, MS410, MS510, MS610, M1145, & M3150
Multi-function: MX310,
MX410, MX51x, MX61x, XM1145, & XM3150
Possible
cause
A
paper jam does NOT cause the 201.22 error code. Most likely it is caused by not
inserting the cartridge fully before closing the cartridge door. Closing the
door in this condition will jam the linkage that opens the toner port to the
imaging unit, thus the Imaging Unit starves and will not print, or the auger
motor will over torque because the port is not open.
Error
codes 31.46 and 31.66 are precursors to the 201.22 error code. The steps below
should be followed for any of these errors.
Troubleshooting
1.
Open the printer's front door and inspect the cartridge button. It should not
be stuck. Try using a different cartridge.
 |
| Cartridge button |
2.
Check the cartridge plunger if damage or broken.
 |
| Damage Cartridge plunger |
3. Make sure the cartridge is seated completely.
4.
If issue persist, proceed with the Firmware update.
Note:
If
the cartridge plunger is broken is broken, replace the entire Front access
cover. Refer to the information below for the part #.
40X9148 Cartridge
plunger or 40X8056 Front access cover for MS310, MS312, MS315,
MS415, MS410, M1140, MS510, MS610dn, M1145, & M3150
40X9148 Cartridge
plunger or 40X8268 Front access cover for MS610de & M3150
(4.3" panel only)
40X9148 Cartridge
plunger or 40X9068 MPF front access cover for MX310, MX410,
MX51x & XM114x
40X9148 Cartridge
plunger or 40X9068 Front access cover (MPF) for MX610 &
XM3150
If
201.22 persists even with a different cartridge in place, Replace
the Cartridge Gear Box – P/N: 40X8083 (For MS310, MS410,
MS510, MS610, MX310, MX410, MX51x, MX61x). Call Lexmark Technical Support.
tags;
Lexmark MS310, Lexmark MS410, Lexmark MS510, Lexmark MS610, Lexmark M1145,
& M3150, Lexmark MX310, Lexmark MX410, Lexmark MX511, Lexmark MX510,
Lexmark MX610, Lexmark MX611, paper jam 31.46, paper jam 31.66, paper jam
201.22, page jam.
Source:
http://support.lexmark.com
