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Lexmark Printer not pulling or picking paper out from the tray

Issue: Printer is not picking paper from tray 1.
  

Caused: The pick rollers are not sticking to the paper causing it to slide. When the printer's sensor detects that the paper its expecting to arrive did not arrive, then that's the time it gives paper jam error.

Not picking paper from the tray
Solution:

Remove the paper pick rollers. Just remove the rubbers and wash it with alcohol or soap and water. Wash it properly and dry.  DO this even if the pick tires look clean.

The cause of this is the materials used by Lexmark on this pick rollers. I talked to Lexmark tech regarding this and he said they're already rolling out pick roller replacement for those affected printers who is still getting the same issue even after performing the above steps.





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