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Lexmark Printer not pulling or picking paper out from the tray

Issue: Printer is not picking paper from tray 1.
  

Caused: The pick rollers are not sticking to the paper causing it to slide. When the printer's sensor detects that the paper its expecting to arrive did not arrive, then that's the time it gives paper jam error.

Not picking paper from the tray
Solution:

Remove the paper pick rollers. Just remove the rubbers and wash it with alcohol or soap and water. Wash it properly and dry.  DO this even if the pick tires look clean.

The cause of this is the materials used by Lexmark on this pick rollers. I talked to Lexmark tech regarding this and he said they're already rolling out pick roller replacement for those affected printers who is still getting the same issue even after performing the above steps.





TagsLexmark E260Lexmark E360Lexmark E460Lexmark MS31xLexmark MS41x, Lexmark MS510Lexmark MX310Lexmark MX410Lexmark MX51xLexmark MX61xLexmark MS310Lexmark MS315Lexmark MS415Lexmark M1140Lexmark MS510Lexmark MS610Lexmark MX310Lexmark MX410Lexmark MX5xLexmark MX610Lexmark MX611Lexmark X203Lexmark X204Lexmark X464Lexmark X264Lexmark X363Lexmark X364, Lexmark CX74Lexmark X548Lexmark C52xLexmark C73Lexmark C74Lexmark C540Lexmark C543Lexmark C544Lexmark C546Lexmark CS310Lexmark CS410Lexmark CS510Lexmark X54Lexmark X73xLexmark X548Lexmark X560Lexmark X746Lexmark X748

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